At ExploreHour, we strive to provide accurate, useful, and up-to-date information that helps readers plan their visits to attractions, destinations, and events.
Travel information can change unexpectedly. An attraction may revise its opening hours, a ticket booking website may introduce a new procedure, or an event organizer may announce a different schedule.
We recognize the importance of addressing factual errors and updating information when circumstances change. This policy explains how readers can bring potential inaccuracies to our attention and how we approach corrections.
Reporting an Error
If you discover information on ExploreHour that appears incorrect, outdated, or misleading, we encourage you to contact us.
You can submit a correction request through our Contact Us page.
To help us understand and review the issue, please include:
- Article URL: A link to the page containing the information in question.
- Description of the issue: The specific statement, date, price, booking instruction, or other detail that may be incorrect.
- Correct information: The updated or accurate details, if available.
- Supporting source: A relevant official announcement, booking website, or other reliable reference that supports the correction.
You do not need to provide every detail to submit a report, but clear information helps us investigate the issue more effectively.
How We Review Corrections
When a possible error is brought to our attention, we aim to examine the relevant article and assess the information against appropriate sources.
For example, reports concerning ticket prices or reservation procedures may be checked against official attraction websites or booking platforms. Changes to event dates and venues may be reviewed using announcements from the relevant organizers.
Where reliable sources disagree, we may investigate further or clarify the uncertainty within the article.
Corrections are based on available evidence, and submitting a request does not automatically mean the reported information will be changed.
Corrections and Content Updates
Not every article revision involves a factual mistake. We distinguish between corrections and updates to information that has changed since publication.
Factual Corrections
A correction addresses information that was inaccurate, misleading, or incorrectly presented.
Examples include an incorrect entry fee, an inaccurate description of a reservation procedure, or a wrongly stated event date.
When an error is confirmed, we aim to correct the affected information and ensure that the surrounding explanation remains clear.
Information Updates
An update reflects new developments that occurred after an article was published.
These may include revised attraction timings, newly introduced ticket categories, changes to visitor restrictions, or updated festival schedules.
In these cases, previously published information may have been accurate at the time but no longer reflects current arrangements.
Both corrections and updates help maintain the usefulness of our travel guides.
Significant Corrections
Some errors have a greater impact on readers than others.
For example, an incorrect official booking link, misleading payment instruction, or significantly inaccurate event schedule could affect a visitor’s travel arrangements.
When a substantial error is identified, we aim to correct it promptly after verification.
Where appropriate, we may include a correction or update note explaining the nature of a significant change.
Minor spelling, grammar, and formatting improvements generally do not require a separate correction notice.
Article Dates and Transparency
Publication and modification dates help readers understand when an article was originally published and whether it has undergone subsequent revisions.
When meaningful information is updated, the article’s modification date may be changed to reflect the revision.
We do not consider routine formatting adjustments or insignificant wording changes sufficient reasons to present an older article as newly researched.
For time-sensitive information, such as ticket availability or upcoming events, readers should also verify essential details with the relevant service provider or organizer.
Reader Feedback and Editorial Responsibility
We welcome constructive feedback from readers, attraction operators, event organizers, and others who can help identify inaccuracies.
Every correction request should be considered on its merits, regardless of whether the information comes from a reader, organization, or service provider.
Our priority is to present information that is supported by reliable evidence and useful to travelers.
Although we cannot guarantee that every request will result in a change, we take factual concerns seriously and aim to make appropriate improvements when errors are identified.
Contact Us About a Correction
If you would like to report an error or suggest an update, please visit our Contact Us page.
Include the relevant article link and a brief explanation of the issue. Supporting references are always welcome.
Your feedback helps us improve the clarity, accuracy, and reliability of ExploreHour’s travel information.